Effective date: March 4, 2026
Website/Product: Contact Inbox
This Privacy Policy explains how we collect, use, and protect information when you visit our website, use our contact forms, or interact with Contact Inbox resources.
1) Information We Collect
We may collect:
- Contact information you submit (such as name, email, phone, subject, and message)
- Technical information (such as IP address, browser type, device information, and approximate location)
- Usage information (such as page visits, referral URLs, and interaction events)
- Support information (such as issue details and communication history)
We collect information directly from you and, in some cases, automatically through website technologies.
2) How We Use Information
We use collected information to:
- Respond to inquiries and support requests
- Operate and improve website and plugin-related services
- Detect and prevent spam, abuse, and security incidents
- Send service-related communications
- Maintain records for operational, security, and compliance purposes
3) Contact Form Data
When you submit a form on our website:
- Your submission may be stored in a secure inbox for processing
- Messages may be categorized to help route and prioritize responses
- We may use anti-spam and abuse-prevention checks
Please do not submit sensitive personal data unless necessary for your request.
4) Third-Party Services
Depending on configuration, we may use third-party services, including:
- Google reCAPTCHA (spam and bot protection)
- Email delivery providers / SMTP services (such as Gmail, SendGrid, or Mailgun)
- Analytics tools (website performance and usage insights)
These providers may process data according to their own privacy policies.
5) Cookies and Similar Technologies
We may use cookies or similar technologies to:
- Keep the website functional
- Improve performance and user experience
- Understand website traffic and usage patterns
You can control cookies through your browser settings. Disabling some cookies may affect website functionality.
6) Data Retention
We retain personal data only as long as needed for the purposes described in this policy, including support, security, legal, and operational requirements. Retention periods may vary by data type and applicable law.
7) Data Sharing
We do not sell personal data. We may share data only when necessary:
- With service providers acting on our behalf
- To comply with legal obligations
- To protect rights, safety, and security
- In connection with a business transfer (if applicable)
8) Data Security
We use reasonable technical and organizational safeguards to protect data from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure.
9) Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of data
- Object to or restrict certain processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, contact us using the details below.
10) Children’s Privacy
Our website and services are not directed to children under 13 (or equivalent minimum age in your jurisdiction), and we do not knowingly collect personal data from children.
11) International Data Transfers
If data is transferred across borders, we take appropriate steps to protect it in line with applicable data protection requirements.
12) Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
13) Contact Us
For privacy questions or requests, contact:
- Contact Us: https://contactinbox.app/contact-us
- Website: https://contactinbox.app