Turn WordPress Enquiries Into Classified, Routed & CRM-Ready Leads
ContactIn captures website enquiries, identifies their intent, creates and updates contacts, routes each enquiry to the right team, and reliably syncs the data with Salesforce.
Turn every WordPress form submission into an organised business workflow instead of another message sitting in an inbox.
⭐ AI Intent Classification
⭐ Team-Based Lead Routing
⭐ Dynamic Contact Management Management
⭐ Reliable Salesforce Sync
⭐ Queue & Retry Protection
More Than Capturing Form Entries
A website enquiry should not end as an email or another row in a database. ContactIn turns each submission into a structured workflow by understanding the enquiry, connecting it to the right contact, and moving it towards the right team or CRM.
Capture & Classify Every Enquiry
Store every submission safely inside WordPress and automatically classify its intent, such as sales, support, feedback, complaints or general questions.
Build & Update Contact Records
Automatically create or update contacts as enquiries arrive, detect duplicates, normalise contact details and keep the history connected to the person behind each submission.
Route & Sync to the Right Destination
Use enquiry type to route notifications to the appropriate team and reliably sync structured data to Salesforce with field mapping, retries and sync visibility.
Everything Between a Form Submission and Business Action
ContactIn does more than collect WordPress form entries. It helps turn incoming enquiries into organised contacts and actionable workflows, while keeping delivery to your team and CRM visible and reliable.
AI Intent Classification
Automatically understand whether an enquiry is about sales, support, feedback, complaints or another business need. Give every submission useful context before someone has to review it manually.
Dynamic Contact Management
Automatically create or update contact records as people interact with your website. Detect duplicates, normalise contact details and keep multiple enquiries connected to the same contact.
Intelligent Team Routing
Route different enquiry types to the people responsible for them. Sales enquiries can reach sales, support requests can reach support, while each submission remains centrally traceable.
Reliable Salesforce Integration
Send structured website enquiries and contact data to Salesforce with field mapping, queue-based processing, retries and detailed sync logs.
Centralised Enquiry Management
Keep submissions searchable in WordPress with status tracking, notes and message history, so important enquiries are not dependent on crowded email inboxes.
Integration-Ready Infrastructure
Use REST API access, hooks and filters to connect ContactIn with custom workflows and business systems while retaining reliable local capture.
Built So a Temporary Failure Does Not Become a Lost Enquiry
A website lead should not disappear because Salesforce, email or an external service is temporarily unavailable. ContactIn stores the submission first, then manages delivery through a controlled queue with retry and recovery.
Capture First
Every enquiry is stored safely in WordPress before external delivery is attempted, keeping the original submission available even when another system is unavailable.
Queue & Process
CRM sync and other delivery tasks are processed through a managed queue instead of depending entirely on a single live request.
Retry & Recover
Failed jobs can be retried automatically. Repeated failures are isolated for investigation and recovery instead of disappearing silently.
Track What Happened
Sync logs and delivery status give developers and administrators visibility into what succeeded, what failed and what needs attention.
Start With One Website. Scale Across Client Sites.
Choose the plan that fits your business or agency and get the tools you need to capture, classify, and manage every inquiry with confidence.
All plans include the full core feature set, with licensing based on the number of sites you manage.
$4/mo
1 website
For businesses and developers managing a single WordPress website.
$29/yr
$99/Lifetime
$7/mo
3 Sites
For small teams, developers and agencies managing several websites.
$59/yr
$179/Lifetime
$15/mo
5 Sites
For freelancers and growing agencies deploying ContactIn across client projects.
$99/yr
$299/Lifetime
$25/mo
10 Sites
For agencies managing lead and CRM workflows across a larger portfolio of WordPress websites.
$149/yr
$399/Lifetime
Common Questions About WordPress Lead Management & CRM Integration
Learn how ContactIn helps WordPress websites capture enquiries, classify intent, manage contacts, route submissions to the right teams and reliably connect website enquiries with Salesforce.
What is ContactIn Pro?
ContactIn is a WordPress lead management and CRM integration plugin. It captures website enquiries, classifies their intent, creates or updates contact records, routes enquiries to the appropriate team and supports reliable Salesforce sync.
How is ContactIn different from a basic WordPress contact form plugin?
A basic contact form usually collects a submission and sends an email. ContactIn adds a lead management workflow behind the form by storing enquiries, classifying intent, managing contacts, routing notifications and connecting structured data with Salesforce.
Can ContactIn store WordPress contact form entries?
Yes. Every enquiry is stored in WordPress so teams can search, review and manage submissions without depending entirely on email delivery. ContactIn then adds classification, contact management, routing and CRM integration around those entries.
Can ContactIn automatically classify website enquiries?
Yes. ContactIn can classify enquiries into intents such as sales, support, feedback, complaints and general questions. This helps teams understand incoming submissions and route them more effectively.
Can ContactIn route different enquiries to different teams?
Yes. ContactIn supports team-based notification routing so different enquiry types can be sent to the appropriate recipients, such as sales or support teams.
Does ContactIn manage contacts as well as form submissions?
Yes. ContactIn can create or update contact records from incoming enquiries, normalise contact information, detect duplicates and keep multiple enquiries connected with the relevant contact.
Does ContactIn integrate WordPress with Salesforce?
Yes. ContactIn supports WordPress Salesforce integration with field mapping, queue-based processing, retry handling and sync logs to make CRM delivery more reliable.
What happens if Salesforce is temporarily unavailable?
ContactIn stores the enquiry first and processes CRM delivery through a queue. Failed sync attempts can be retried and tracked, helping prevent a temporary external failure from becoming a lost website enquiry.
Does ContactIn provide a REST API for custom integrations?
Yes. ContactIn provides authenticated REST API access along with hooks and filters that developers can use when building custom website enquiry and integration workflows.
Who is ContactIn designed for?
ContactIn is designed for businesses, WordPress developers and agencies that need more than a basic contact form. It is especially useful when website enquiries need to be classified, managed, routed to different teams or reliably connected with Salesforce.
Give Every WordPress Enquiry a Clear Path Forward
Capture enquiries reliably, understand their intent, keep contact records organised, route them to the right team and connect them with Salesforce.
Start with ContactIn and turn your WordPress website into a more organised lead and enquiry workflow.